TERMS of SERVICE & Privacy Policy

This Privacy Policy explains what happens to any personal data that you provide to us, or that we collect from you whilst you visit our site. Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Our privacy policy was last updated on 14 February 2024. Please refer to it regularly when visiting our site in case any information has changed/ been updated.

OVERVIEW

By using the website you accept these terms and conditions, which shall be interpreted according to the laws of UK. This website is operated by Lounique Collection. Throughout the site, the terms “we”, “us” and “our” refer to Lounique Collection. Lounique Collection offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions, including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

Our store is hosted on Squarespace. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

Lounique Collection is committed to protecting the privacy of its website visitors and customers.

ONLINE STORE TERMS

By agreeing to these Terms of Service, you have given us your consent to allow you or any of your minor dependents to use this site.
You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).
You must not transmit any worms or viruses or any code of a destructive nature. A breach or violation of any of the Terms will result in an immediate termination of your Services.

We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us. The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

CHANGES TO THE WEBSITE

Any new features which are added to our current online store are also subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

We are not responsible for any inaccurate material on this site, this is for information only and should not be solely relied upon without making more complete and timely information.

PRODUCTS & SERVICES

Our product prices are subject to change without notice, and we reserve the right to make changes, modify or discontinue products and/or services at any time at the sole discretion of us. We shall not be liable to you or to any third-party for any modification of our Service. We make every effort to display our jewellery as accurately as possible, however we cannot guarantee that computer monitors/ tablets display of any colour will be accurate. We reserve the right to limit purchase quantities to any person or geographic region and we may determine this on a case-by-case basis.

There may be, on occasion, information that is subject to typographical errors or inaccuracies such as product descriptions, pricing, promotional offers, shipping charges, delivery times and availability - we do reserve the right to correct any such errors or cancel orders without any prior notice, including after you have submitted your order. We have no obligation to amend or clarify information to the Service except as required to by law.

In the event that we may cancel your order, we may attempt to contact you prior to doing so using the contact information you have provided, such as email, telephone number and/or billing details. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.

You agree to provide accurate and current information when placing an order, and agree to update your account and other information so that we may complete your order and contact you if needed.

PRIVACY POLICY

No financial information, including credit and debit card data is stored by this website or can be viewed by Lounique Collection employees. Transactional information including products ordered (including any personalisation) and personal information such as name, address and email is stored to allow us to be able to process your order and maintain an aftercare service - you submit all this information at point of purchase. Your submission of personal information through the store is governed by our Privacy Policy.

The publishers of this website make all efforts to keep your personal data secure, unless required by law the publishers of this website will never disclose your personal information to third parties. Under the Data Protection Act 2018 and UK GDPR you have the right to ask us to provide you with details on any personal information we may hold on you. This request must be submitted by in writing via the contact us page.

USE OF YOUR INFORMATION

In running and maintaining our website we may collect and process the following data about you: Information about your use of our site including details of your visits; such information includes traffic data, location data and other communication data. Information provided voluntarily by you. For example, when you register for information or make a purchase. Information that you provide when you communicate with us by any means. On occasion, and with your permission, we may use your information to provide you with information relating to our products or services; provide information relating to products that might be of interest to you; to inform you of any changes to our products, services or website.

We will not disclose your personal information to any other party other than in accordance with this Privacy Policy, unless we are legally required by law to do so.

You can choose to delete your account on our website which will remove all the data in your account, including order history.

THIRD PARTY SITES & OPTIONAL TOOLS

Our site may contain links to 3rd party sites, we cannot be held responsible for content of these links. Should you click through please be aware they hold their own privacy policies and terms, please check with them before submitting any personal data.

We may provide you with access to third-party tools over which we neither monitor nor have any control nor input. You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.
Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).

PROHIBITED USES

You must not misuse this website. In addition to other prohibitions set in this Terms of Service, you are prohibited from using this site or its content: to commit or encourage a criminal offence (including violating any UK laws, rules and regulations); for any obscene or immoral purpose; to transmit or distribute virus, Trojan, worm, logic bomb or post any other material which is malicious, technologically harmful, in breach of confidence or in any way offensive or obscene; hack into any aspect of the service; corrupt data; cause annoyance to other users; infringe upon the rights of any other person’s proprietary rights; of any person’s proprietary rights; send any unsolicited advertising or promotional material, commonly referred to as “spam”; or attempt to affect the performance or functionality of any computer facilities of or accessed through this Website. Breaching this provision would constitute a criminal offence under the Computer Misuse Act 1990.

Lounique Collection will report any such breach to the relevant law enforcement authorities and disclose your identity to them. We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programmes, data or other proprietary material due to your use of this Website or to your downloading of any material posted on it, or on any website linked to it.

We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

USE OF COOKIES

Our store is hosted on Squarespace, and it is necessary for Squarespace to use some cookies so that visitors can navigate and use key functions on our site. These are necessary cookies which are required to help website features work such as Customer accounts. Without the use of necessary (essential) cookies we are unable to process your order. Essential cookies are necessary for the functioning of the website and can be used without anyone’s permission.